Returns & Exchanges

SignWarehouse offers a 30-day return policy for most unused equipment and supplies to ensure your business operations remain seamless. We are committed to providing high-quality signage solutions and will work with you to resolve any hardware or software discrepancies.

Return Process

• 1.
  Request Authorization

  Contact our customer support team to obtain a Return Merchandise Authorization (RMA) number, which is required for all processed returns.

• 2.
  Pack Your Items

  Securely pack the unused items in their original manufacturer packaging, including all manuals, cables, and accessories to avoid restocking fees.

• 3.
  Label and Ship

  Clearly write your RMA number on the outside of the shipping box and send the package via a traceable carrier to our distribution center.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the returned goods, we will issue a refund or store credit to your account within 7-10 business days.